PY Auto Detailing

Your PY Auto Detailing Experience & Service Agreement

Effective date: April 8, 2026

Thank you for choosing PY Auto Detailing — where premium car care meets white-glove convenience. By booking with us, you agree to the terms below, designed to ensure a smooth, consistent, and professional experience for every customer.

Terms

1. Appointment Cancellation & Reschedule Policy

More than 48 hour notice = No fees
24–48 hour notice = $99 fee

Less than 24 hours or no-show = Full service fee (up to $199)

Late arrivals to shop appointments may be treated as cancellations/no-shows as described below.

When you book an appointment, we reserve time exclusively for your vehicle and turn away other clients during that slot. Gift card appointments are subject to the same cancellation and rescheduling policies as standard bookings. Need to reschedule or cancel? Then just call or text our main line at 443-754-2129

You explicitly agree to these terms and authorize GoDetail to charge your provided payment method in line with this cancellation policy at the time of booking your service. This agreement enables PY Auto Detailing to effectively manage bookings and ensures accountability for reserved appointment slots.

By scheduling an appointment with us, you expressly authorize PY Auto Detailing to charge your card on file in accordance with the following policy:

More than 48 hour notice = No fees
24–48 hour notice = $99 fee

Less than 24 hours or no-show = Full service fee (up to $199)

Late arrivals to shop appointments may be treated as cancellations/no-shows as described below.

By scheduling an appointment with us, you expressly authorize PY Auto Detailing to charge your card on file in accordance with the following policy:

2. Time-Based Detailing Policy

PY Auto Detailing packages are time-based to ensure fairness across all vehicle types. We complete as much as possible within your booked timeframe. If more time is needed due to vehicle condition or size, it’s billed at $50 per 30 minutes with your approval. If declined, we’ll prioritize and finish within the original time. To get the most out of your appointment, share your top priorities with your technician during check-in. Full Detail packages apply to one vehicle only and cannot be split between multiple vehicles.

3. Arrival Window & Access To Your Vehicle

Our team may arrive up to 90 minutes after your scheduled time due to traffic or job delays. You’ll receive real-time SMS updates as we head your way. We require access and keys to perform your service, and by booking, you authorize our team to operate and reposition the vehicle if needed. If we’re unable to access or begin the service upon arrival, cancellation or reschedule fees may apply.

4. Final Inspection, Gratuity & Service Concerns

At the end of your appointment, we’ll walk you through the results to confirm satisfaction. If you’re unavailable, a 10% gratuity will be added to your invoice to compensate the technician for completing the job without your review. If you have any concerns, they must be reported within 24 hours of service. Concerns raised after this window or refusal to participate in the final inspection will not be addressed.

5. Payment Terms

Payment is due immediately after service by credit or debit card, or cash. Late payments incur a 10% fee plus 0.5% daily interest until paid in full. If you plan to leave during a mobile appointment, please check out with your technician before departing — we’ll continue working on the vehicle as scheduled. By booking, you authorize PY Auto Detailing to charge the card on file for cancellations, no-shows, or approved service extensions. All sales are final.

6. Mobile Access Requirements

For mobile services, we require access to water and electricity at the time of arrival. If these resources are unavailable and the service cannot be completed, up to 100% of the service fee (capped at $200) will be charged.

7. Shop Storage Policy

Vehicles must be picked up within 24 hours of completion unless prior arrangements are made. After 24 hours, a $50 daily storage fee applies. To keep our schedule running smoothly and ensure availability for other clients, we reserve limited indoor space for active appointments only.

8. Pre-Existing Conditions & Liability

We inspect and document visible pre-existing damage before starting service. If any issues occur during your appointment, we will notify you immediately. GoDetail’s liability is limited to the amount paid for the service, and we are not responsible for indirect, incidental, or consequential damage.

9. Media Use & Legal

By booking our services, you grant PY Auto Detailing permission to photograph your vehicle for training or marketing use unless you request otherwise in writing. This agreement is governed by Oregon law. You confirm you are at least 18 years old and authorized to approve services for the vehicle.

10. What You’re Agreeing To

By booking with PY Auto Detailing, you agree that services are time-based, not checklist-based; you will provide vehicle access and participate in the final inspection; you understand and accept our cancellation, storage, gratuity, and extended service policies; payment reflects technician time and effort, not guaranteed outcomes; and PY Auto Detailing's liability is limited to the amount paid.

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(443) 754-2129